Our Team

Roddy joined the business back in 1990 and served his time as a plumbing and heating engineer. When time served, he soon advanced to a Foreman role before “coming off the tools” and carrying out a Contracts Supervisor role under the watchful eye of our Contracts Director at the time, Davie Gaw.

Upon Davie Gaw's retirement, 2000, Roddy joined the Board and was appointed Contracts Director.

When his dad, Richard Frew, stepped down as Managing Director in 2008, Roddy became the fourth generation in charge and has led the business ever since.
Away from work Roddy enjoys family time, walking his dog, playing golf, fly fishing and watching Kilmarnock football club.

As a Senior Install Manager at James Frew, I oversee and coordinate all aspects of boiler installation projects and reactive maintenance. My responsibilities include managing a team of installers, ensuring projects meet safety and quality standards, and handling client communication from initial consultation to post-installation support. I am responsible for scheduling, resource allocation, and resolving any issues that arise during installations. Additionally, I ensure compliance with regulations and industry standards, manage budgets. My role also involves streamlining processes for efficiency and improving customer satisfaction through timely, high-quality installations.

I started with the company in August 1994 as an apprentice plumber working mainly on new build projects across Glasgow and the west coast. I left the company in March 2008 to work on a central heating contract for R.O.K. I returned to James Frew in 2009 and have been looking after installs and lately reactive maintenance.

As Financial Controller, I am responsible for the Financial Management and Accounting Strategies of the company, ensuring the accuracy of financial records and compliance with regulatory bodies. I prepare the monthly financial statements for Directors review and also the Annual Financial Statements that are audited and subsequently lodged with Companies House.

I am Chartered Accountant with over 30 years post qualifying experience and have previously worked in the Electronics Industry and the Transport Sector in Senior Positions.

Out-with work , I like to travel and love my holidays and also enjoy most sports, especially football and have a strong interest in Ayrshire’s No1 team, Ayr United.

As Call Centre Manager, I oversee the daily operations of our call centre, ensuring efficient staff management, performance monitoring, and the delivery of excellent customer service. With 28 years at James Frew, I have been part of the maintenance division since starting as an office junior, gaining invaluable experience across various roles. I am passionate about providing a seamless customer journey and encouraging a supportive team environment.

Outside of work, I love spending time with my family. As a dedicated dance mum, I spend weekends at dance competitions, supporting my daughter and her dance family—an and celebrating their achievements.

I joined James Frew in October 2011, starting in the call centre before moving into my current role as Sales & Marketing Coordinator.

James Frew is a fantastic family company, and I’ve loved being part of the team for over a decade. I’ve had the opportunity to work on exciting projects within marketing, and I really enjoy the diversity of my role.

I take pride in working alongside great colleagues and contributing to a positive team environment. Outside of work, I love spending time with my kids and supporting my daughter as she competes in dance competitions.

Donald joined James Frew in 2014 as trainee QS, graduating in 2017.
He then progressed to Project Surveyor successfully managing commercial mechanical and electrical projects working predominately in healthcare , education and hospitality.

In 2021 Donald was appointed Commercial Manager for our Maintenance Installation and Electrical (MIE) Business Unit which includes social housing maintenance, void property works, heating and renewable installations and our domestic GasSure homes plans.

He is now responsible for new business development and also contract administration and performance reporting of current contacts working collaboratively with our Clients to deliver best value.

Outside of work I enjoy my football and attend Kilmarnock and Scotland games for better or worse!

As James Frew’s SHEQ Compliance Manager, I am responsible for overseeing safety, quality, and environmental performance across all company operations. My primary focus is ensuring the safety and well-being of our employees, customers, and the general public affected by our work.

My interest in health and safety dates back many years, though it wasn’t always my principal role. I spent a significant part of my career managing property-related contract works in the public sector, always with a strong emphasis on contractor safety performance. After earning my NEBOSH Certificate in Occupational Safety and Health in 2011, I knew this was the career path I wanted to follow. I resumed my studies in 2009 and later graduated from the University of Warwick with a NEBOSH Diploma in 2011—marking the true beginning of my dedicated career in health and safety. I haven't looked back since!

Outside of work, I enjoy staying active through hillwalking, running, and golf (though my skills on the course are debatable!). I also love taking every opportunity to escape in our campervan for a well-earned break.

With nearly 30 years of service at James Frew, Paul is a highly experienced and valued member of our commercial team. His extensive background in building services has equipped him with expertise in estimating, client engagement, and collaborative working, making him an integral part of our operations. Paul takes pride in delivering cost-effective solutions while maintaining strong relationships with clients and colleagues alike.

Outside of work, Paul enjoys unwinding with a fishing rod in hand, indulging in good food, and strumming away on his guitar—though he insists his playing could use some improvement! Whether at work or in his downtime, Paul brings passion and dedication to everything he does.