Protect Your Home Comfort With Boiler Service Care You Can Trust
Reliable Home Heating Plans from Just £8.99/month. Affordable Boiler Care from Trusted Engineers.
When your boiler stops working, the cost of an emergency callout or major repair can be a nasty shock.
That’s why thousands of homeowners and landlords across Scotland choose boiler service care from Home Plans by James Frew GasSure. It’s an affordable way to:
- Stay safe and compliant with an annual Gas Safe boiler service
- Get fast, expert repairs if your boiler breaks down
- Spread costs into manageable monthly payments
- Enjoy peace of mind with local support
Why Choose James Frew?
With over 100 years of excellence.
We know your homes and heating systems.
All of our engineers are fully qualified and Gas Safe registered.
365 days a year — we’re here when you need us.
Home Plans by James Frew GasSure
When it comes to boiler care you can trust, experience matters. We have three great plans to cover all your needs, whether you’re a homeowner or a landlord.
*£8.99 per month subscription plus £125 fixed fee repair
**CE approved appliances only.
***Gas fires can be included for £8.50 per month each. Gas fire parts limited to the value of £100 per repair.
****Electrical parts limited to the value of £200 per repair.
Is Boiler Service Care Worth It?
- Fan replacement: £250–£470
- PCB replacement: £400–£500
- Heat exchanger replacement: £500+
With boiler care and annual service included, our plans often pay for themselves if your boiler needs even one repair every 2–3 years, while giving you added peace of mind.
Real world example:
John from Glasgow faced a £470 bill when his 12-year-old boiler’s fan failed in mid-winter. Thanks to his Home Plan by James Frew GasSure Gold care, the repair was completed at no extra cost, saving him hundreds and restoring his heating within 24 hours.
Why Choose a Local Provider Over a Big Brand?
Many national boiler care products feel impersonal: long phone queues, anonymous engineers and hidden fees.
Here’s what makes Home Plans by James Frew GasSure different:
- Local presence: Fast response across Ayrshire, Glasgow, Edinburgh, Central and Southern Scotland.
- Known engineers: Our Gas Safe engineers work for us - no unknown subcontractors.
- Friendly service: Call us directly and speak to a real person, not a faceless call centre.
Boiler Service Care for Landlords
As a landlord, you have a legal obligation to keep your boiler serviced and safe, and you need fast repairs if tenants are left without heat or hot water supply.
Our Home Plans by James Frew GasSure help you:
- Stay compliant with Gas Safety regulations for boilers and your property’s central heating system
- Manage costs with predictable monthly payments
- Minimise disruption for tenants with rapid emergency response
- Get digital service records - perfect for audits and legal protection
Ready to Protect Your Heating?
Don’t wait until your boiler fails on a freezing winter morning.
Get affordable boiler care with service from a name you can trust.
- Fast, local response
- Friendly Gas Safe engineers
- Clear pricing - no nasty surprises
- Over 100 years of trusted service in your area
Or call us on 01294 468113.
Discover More
Boiler Quote
Answer our quick questions to get a quote for your new boiler installation in under 60 seconds.
Electrical Services
Our range of Home Plans by James Frew GasSure means your boiler is maintained to reduce the risk of breakdown.
Home Fire Safety
Ensuring your home meets the new fire safety standards can be daunting, so James Frew is here to help.
Common Questions About Boiler Insurance and Service.
What is boiler and central heating service care?
Boiler and central heating service care combines an annual boiler service (to keep your system safe and efficient) with the maintenance of your boiler and central heating, helping you minimise unexpected repair costs if trouble arises.
What’s the difference between boiler care and boiler insurance?
Boiler insurance typically includes cover for unexpected breakdowns and repairs, while boiler care with service includes a preventative annual service to keep your boiler running efficiently.
Am I eligible for a boiler care from Home Plans by James Frew GasSure?
- Most domestic gas boilers up to 15 years old are eligible.
- Newer boilers can be cared for from day one.
- Older boilers may require an inspection. Call us to check.
What is a boiler health check?
A boiler health check is included as part of your annual service, and if you choose selected Home Plans by James Frew GasSure, it comes as a free boiler service included in your care plan. During your health check and regular servicing, our qualified Gas Safe engineers carefully inspect your boiler for wear, leaks, faulty parts and safety risks. We’ll also check that your boiler and heating system are operating efficiently, helping prevent breakdowns, reduce energy waste and extend your boiler’s lifespan, so you can enjoy greater reliability and potentially save money on future repairs.
Does your boiler care include my heating system?
Yes, with Home Plans by James Frew GasSure, your boiler and heating system are covered for breakdowns, depending on your plan. That means if radiators, pumps or controls connected to your heating system develop faults, we can repair them as part of your care plan.
What happens if I have a boiler breakdown or boiler problems?
If your boiler breaks down or you experience boiler problems such as loss of heat, hot water or a sudden drop in boiler pressure, just call our 24/7 helpline. We’ll arrange for one of our local Gas Safe engineers to visit your home quickly.
With our boiler maintenance plans, you’ll get expert repairs, and on Silver and Gold plans, replacement parts and labour are included, with no unexpected costs. After repairs, we’ll also ensure your boiler is restored to good working order, so you can rely on it to keep your home warm and comfortable.
How quickly will an engineer attend?
- For emergency call outs: same day or next day response, wherever possible
- For annual services: pre-booked at your convenience
Is there a callout fee?
- Bronze Plan: fixed repair fee of £125 applies
- Silver & Gold Plans: parts and labour included – no extra fees for covered repairs
Can James Frew install a new boiler if mine is too old?
Yes, if your boiler is too old or no longer eligible for a care plan, our expert team at James Frew can help you choose and install a brand new, energy-efficient boiler that’s perfectly suited to your home.
Upgrading to a modern A-rated boiler can help you save money on your home’s heating bills, as newer models use less energy while keeping your home warm and comfortable.
Plus, as a trusted local installer with over 100 years of experience, we make the whole process simple -from helping you select the right system, to expert installation, to keeping it protected with the right care afterwards.
When does the agreement begin?
How long does the agreement last?
Can I cancel if I change my mind?
The agreement lasts for a minimum period of 12 months and will automatically renew for subsequent periods of twelve months until either party cancels the agreement.
Get Boiler Service Care Today
- No call centres - you’ll deal with our friendly local team
- Trusted by thousands of Scottish homeowners
- Flexible care plans from just £8.99/month
Or call us on 01294 468113.
