Heating Services

Scotland’s largest independent heating specialist. Since 1911.

What are you looking for?

James Frew Boiler Care

Annual servicing, boiler care and emergency callout from £9.99/month.

Boiler Installation

Worcester Bosch, Vaillant and Ideal boilers installed by expert engineers.

Boiler Replacement

Full boiler replacements with old system removal and disposal included.

Boiler Finance

New boilers from £47/month. 0% APR, no deposit, no early repayment fees.

Boiler Quote

Free, no-obligation quote from a Gas Safe engineer.

Smart Heating Controls

Cut your heating bills with smart thermostat installations.

Heating done properly — since 1911

The engineer we send to your home works for James Frew — not a subcontractor filling in for the day. You get someone trained to our standard, familiar with our systems, and still here next year if you need them back. If something isn’t right, you’re not chasing a middleman. You’re calling the company that did the job.

That accountability is only possible because of how we’ve grown. Over 400 people now work across six regional service areas — Glasgow, Edinburgh, Ayrshire, Inverclyde, Lanarkshire, and Dumfries & Galloway — giving us the scale of a national provider with the local knowledge of a company that’s served Scottish homes since 1911.

Whether you’re a homeowner replacing an ageing boiler, a landlord managing Gas Safe compliance across a portfolio, or a property manager overseeing a multi-site contract, the right team is already in your area.

James Frew Boiler Care — from £9.99/month

Three care levels. Total peace of mind. One trusted local team.

Bronze

£9.99*
per month
  • Whole central heating system covered
  • Annual boiler service
Choose Plan

Gold

£24.49
per month
  • Everything in Silver
  • Drainage & internal plumbing cover
Choose Plan

Trusted by homeowners, landlords and property professionals

Why homeowners across Scotland choose James Frew

400+ employees across Scotland

Every engineer wearing a James Frew uniform is directly employed by us. National providers routinely subcontract work to whoever's available in your postcode. We don't.

Gas Safe registered

Every heating engineer we employ is Gas Safe certified. Registration numbers are provided on request and clearly visible on every job.

Family-run since 1911

Over a century of installing, servicing and repairing Scottish heating systems means we know what works, what fails, and how to spot the difference before it becomes your problem.

Worcester Bosch, Vaillant and Ideal accredited

We only install boilers from three brands — the ones we trust. Manufacturer accreditation means longer warranties, better parts availability, and fewer issues down the line.

0% APR finance available

New boilers from £47/month. No deposit options. No early repayment fees. Fast approval. Because a working boiler shouldn't wait for payday.

A local team you can actually reach

No call queues routed to another country. When you phone James Frew, you're speaking to someone in Scotland who can send an engineer from your region.

What Our Customers Say​

4.7
Based on 1513 reviews
David S B. profile picture
David S B.
2 months ago
Just joined with new Gas Service Plan. Experience so far has been excellent!
Iulian D. profile picture
Iulian D.
5 months ago
Been using them for 5-6 years now, it's nice to see the same engineer coming and doing the boiler inspection for the last 3 years, they also moved my gas pipe for the cooker. Really nice job. Decent priced, and it was nice to see they had the supervisor on the job as well. It gave all the reassurance. The job will be perfect! Customer support as always. Customer service in on point, if you need to reschedule, you get a chance to speak with an actual human which is always a bonus! U get email and text reminders about appointments and you have different tiers of cover to suit everybody's budget and needs! Sounds like I'm working for them 🫣 but they're that good 👍🏻
Linda H. profile picture
Linda H.
6 months ago
Annual boiler service. The engineer arrived within the prearranged time,was polite and respectful of my property. The service was completed and report sent by email to keep for my records. I have been dealing with this company for a while now and have always been very satisfied with them. I would definitely recommend them.
William W. profile picture
William W.
8 months ago
Had James Frew out to carry out my boiler inspection and I couldn’t be happier with the service. He was very polite, professional, and carried out a really clean and tidy job. Everything was explained clearly and the work was done efficiently with no mess left behind. Would highly recommend James to anyone looking for a reliable gas engineer.
Eralc S. profile picture
Eralc S.
8 months ago
I recently signed up for the GasSure Gold Package with James Frew Ltd, and I’ve been extremely impressed with their service from start to finish. Within just a few days of joining, they arranged for an engineer to come out and assess my heating system.
The engineer was efficient, respectful, and very polite throughout the visit. Everything was checked thoroughly, and the whole experience was smooth and stress free. It’s reassuring to know my heating system is in such capable hands.
Highly recommend James Frew Ltd for their quick response and excellent customer service!
Alison K. profile picture
Alison K.
1 year ago
Great service
Robert W. profile picture
Robert W.
1 year ago
First class service, very professional would thoroughly recommend the maintenance service.
Stewart S. profile picture
Stewart S.
1 year ago
Came as agreed and did the job efficiently
Marion M. profile picture
Marion M.
1 year ago
Rajinder was a very polite young man carried out the service with no problems. Used overshoes and left no trace of him being in our house. Very satisfied with service from James Frew.
Alastair H. profile picture
Alastair H.
1 year ago
Annual Boiler service arranged without me requiring to contact. Was kept up to date with appointment date and time via text and email. Engineer arrived as arranged and was friendly, courteous and efficient. Been with James Frew Ltd for several years for my Central Heating boiler cover and have always been delighted with their service.
Celebrating M. profile picture
Celebrating M.
2 years ago
Excellent service from James Frew. We have been with them for at least 10 years and they are efficient and friendly. Our boiler is serviced by them on an annual basis with no issues and we had plumbing cover and the one time we needed them for a minor issue it was fixed quickly without any big wait that you get with some tradesmen. Also no hard sell from them everytime they service the boiler as we got with another major company. Highly recommended.
Janie C. profile picture
Janie C.
2 years ago
I contacted James Frew. Gas Sure for their Gold Home Care plan. Everyone was helpful and informative. Julian completed the initial inspection of our boiler/radiators and he was polite and informative explaining everything he was doing. I'm really happy with the cover I get from the Gold plan and happy with the price.
KEVIN H. profile picture
KEVIN H.
2 years ago
James Frew Ltd have been very professional and efficient so far. Communication has been excellent. Julian the engineer who inspected the boiler was quick, professional and knowledgeable when asked questions. The silver home plan is excellent value for money and provides peace of mind should anything go wrong.

Ready when you are​

Want a care plan for your existing boiler?

Home Plans from £9.99/month. Cancel any time.

Need a new boiler?

Free quote from a Gas Safe engineer. 0% APR finance available.