Published on 31 August 2023
We are delighted to announce that we are reorganising our MIE Heating: Service and Repair teams across Ayrshire, Inverclyde and Renfrewshire to better meet our customers’ needs.
From September 2023, we will realign our field engineering teams including the appointment of two new Area Manager posts. Derek Blair and Alan McKeegan will now head up all social housing and private customers within Ayrshire, and Inverclyde and Renfrewshire respectively. Derek and Alan have both demonstrated a positive “can-do” attitude, embraced technology and have developed excellent management skills since their appointment as Contract Managers.
Contracts Manager Drew Quinn will take up the post of Senior Contracts Manager with a strong focus on efficient and effective contract management across Ayrshire, and Inverclyde and Renfrewshire. Drew has a wealth of strategic and operational experience and will provide support to Derek and Alan as they establish their new teams going forward.
Head of Operations Gordon Mack said: “We have undergone significant change over the past few years internally, and as we look to respond to changes externally such as the introduction of new technology in air source heat pumps, we wanted to realign our field engineering teams to maximise efficiencies, boost productivity and build capacity and capability.”
Gordon added: “We will be working with the Area Managers to appoint Assistant Area Managers to help support the effectiveness of these new teams. These newly created posts will be advertised shortly.”
Managing Director Roddy Frew said: “We have increased the number of new boiler installations year on year, we have successfully tendered for several multi-trade reactive repairs contracts and are now pressing ahead with plans to deliver ECO4 funded installations. We are realigning our service and repairs teams from a position of strength which will support our growth plans, improve our operational efficiency, and provide our customers with increased responsiveness.”
Drew, Alan and Derek take up their new posts on the 1st of September 2023 and we wish them well in their new roles.
