New Boiler Installation Across Scotland

Most boilers last 10-15 years with regular servicing. You may need a new boiler if:

• Your boiler is over 10 years old and less efficient.
• You’re frequently paying for repairs or breakdowns.
• Your heating bills are increasing despite no change in usage.
• Your boiler is leaking, noisy, or struggling to heat your home properly.
• You want to upgrade to a more energy-efficient model and reduce your carbon footprint.

If you’re unsure, our expert engineers can assess your current boiler and recommend the best option for your home.

A new boiler is one of the smartest investments you can make for your home, offering greater efficiency, lower energy costs, and improved reliability. Upgrading to a modern A-rated boiler can significantly reduce your energy bills—sometimes by as much as 30% compared to older models—as it uses energy more efficiently to generate heat and hot water.

Beyond cost savings, a new boiler provides greater reliability, meaning fewer unexpected breakdowns and costly repairs. If your current boiler struggles to keep your home warm or takes too long to heat water, an upgrade will improve performance, ensuring consistent heating and strong water pressure throughout your home. Modern boilers also come with smart controls, allowing you to adjust your heating remotely via a mobile app, making it easier than ever to maintain a comfortable home environment.
Environmental impact is another crucial reason to upgrade.

Newer models are designed to reduce carbon emissions, making them a more eco-friendly choice that aligns with the latest energy efficiency standards. Additionally, a new boiler can add value to your property, as buyers are increasingly looking for energy-efficient homes with modern heating systems.

Choosing the right boiler depends on your home size, hot water needs, and heating system. Combi boilers are ideal for small to medium homes with one to two bathrooms, as they heat water on demand without needing a storage tank, making them both energy-efficient and space-saving. They also function as a high-efficiency water heater and central heating unit, improving water pressure while eliminating the need for a separate hot water cylinder.

For larger homes with multiple bathrooms, a system boiler is a better choice. It stores hot water in a cylinder, ensuring consistent pressure even when multiple taps are in use. If your home has a traditional heating system with separate hot and cold water tanks, a regular (conventional) boiler may be the most compatible option.

If you’re unsure which boiler suits your needs, our expert team can guide you to the most energy-efficient and cost-effective solution for your home.

We understand that buying a new boiler is a big decision. If you need to cancel or reschedule your installation, simply contact our team as soon as possible.

• If you cancel before installation is booked, there’s no charge.
• If installation is scheduled but hasn’t started, we’ll work with you to reschedule or discuss options.
• If work has begun, our team will explain any applicable costs based on the progress made.

We’re here to help, so don’t hesitate to get in touch if your plans change! Call us on 01294 468113 to discuss your options.

Replacing your boiler doesn’t always mean you need to replace your radiators. If your existing radiators are in good condition and heat your home efficiently, they can continue to work with your new boiler. However, if they are old, inefficient, or have cold spots, upgrading them can improve heat distribution and help you get the most out of your new system.

A new boiler operates at higher efficiency, but older radiators may struggle to keep up, especially if they have built-up sludge or blockages. To ensure optimal performance, we offer power flushing services to clean your system, magnetic filters to prevent debris buildup, and thermostatic radiator valves, allowing better temperature control in each room.

If you’re unsure whether your radiators need replacing, our engineers can assess your system and recommend the best solution for maximum efficiency and comfort.

Yes, some homeowners may qualify for boiler grants under government energy efficiency schemes. Eligibility depends on your household income, whether you receive certain benefits, and the energy efficiency of your current boiler.

We recommend checking official government schemes like the Boiler Upgrade Scheme (BUS) or ECO4 scheme for the latest grants.

The UK government has been considering measures to reduce carbon emissions, including proposals to phase out gas boilers. However, as of now, there is no legislation mandating the immediate replacement of existing gas boilers in homes. Recent reports indicate that plans to ban the sale of new gas boilers by 2035 have been scrapped, allowing homeowners to continue using and installing new gas boilers beyond this date.

While there is currently no legal requirement to replace your gas boiler, upgrading to a more efficient model can enhance your home’s energy efficiency and reduce utility bills.

We aim to install your new boiler as soon as possible after your free home survey. Our experienced Gas Safe engineers work efficiently to complete most standard installations within one day. If you’re upgrading or moving your boiler, installation may take longer, but we’ll let you know upfront.

With James Frew, your installation includes:

• A-rated energy-efficient boiler (Worcester Bosch, or Hitachi Capital)
• Gas Safe registered installation by our expert engineers
• Full system flush for peak performance
• FREE disposal of your old boiler
• Up to 10 years manufacturer’s warranty
• Smart heating controls & efficiency upgrades available

Yes, we offer comprehensive aftercare and service plans to keep your boiler running efficiently and prevent unexpected breakdowns. Every new boiler installation comes with up to 10 years of manufacturer warranty, ensuring peace of mind from day one.

For ongoing protection, our Home Plans by James Frew GasSure provide year-round maintenance, priority repairs, and 24/7 support from our fully qualified Gas Safe engineers. Also, our plans now include home electrics cover, giving you even more value. New boiler customers can take advantage of our special offer—1 year of Gold Cover for just £17.99 (saving £4.50) or 1 year of Silver Cover for £12.99 (saving £5.00).

At James Frew, we offer expert servicing at competitive rates, ensuring your boiler operates at its best all year round.

The cost of a one-off boiler service starts from £102, which includes a full safety check, system inspection, and efficiency assessment by our Gas Safe registered engineers.

For ongoing peace of mind, our Home Plans by James Frew GasSure include an annual boiler service as part of your package. With prices starting from £8.99 per month, you’ll benefit from year-round maintenance, priority boiler repairs, and 24/7 support—all while ensuring your boiler remains in top condition.

Our process is designed to be smooth and stress-free:

1. Our Gas Safe engineer arrives at your home at the scheduled time.
2. Your old boiler is safely removed and disposed of.
3. A full system flush is carried out to ensure efficiency.
4. Your new boiler is expertly installed and tested.
5. We show you how to use your new boiler and controls.
6. All paperwork is completed, and your warranty is registered.

Most installations are completed in one day, and we’ll leave your home clean and tidy!